High Lockout
F.20 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler has shut down because it has detected it is getting too hot, usually caused by a lack of water flow or a blockage in the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch off temperature limiter

What causes this fault?

This fault occurs when the boiler's internal heat exchanger reaches an unsafe temperature, forcing the system to shut down to prevent damage. The most common reasons are a lack of water flow caused by a broken internal pump, or a blockage in the pipes resulting from a build-up of sludge and debris.

This fault is more common when turning your heating back on for the first time in autumn, as circulation pumps can seize up after sitting idle during the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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