High Lockout
F.67 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler's internal computer is receiving a confusing signal regarding the flame, preventing the system from starting for safety reasons.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronics flame signal error

What causes this fault?

This fault occurs when the boiler's main control board detects a flame signal at the wrong time, such as before the gas has actually been ignited. The most common reason is an internal hardware failure within the printed circuit board, but it can also be caused by a worn ignition electrode sending 'ghost' readings to the system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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