High Lockout
F.75 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler is unable to tell if its pump is running correctly, which means it has stopped working for your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error with pressure – no pressure change detection when starting the pump

What causes this fault?

This fault occurs when the boiler's internal sensor fails to detect a slight jump in water pressure that should happen when the pump starts spinning. The most common reason is that the sensor itself is blocked with debris or has failed, but it can also be caused by a failing pump or a loss of air pressure in the expansion vessel. Essentially, the boiler shuts down because it cannot confirm that water is safely circulating through the system.

This fault is more frequent in autumn when the heating is turned back on after a long summer break, as pumps and sensors are more likely to seize or stick after periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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