What the manual says
Manufacturer manualResponse from accessory module or defective condensate pump is blocking burner operation
What causes this fault?
This fault occurs when a mechanical flap inside the exhaust system fails to open, which safely prevents outdoor air or fumes from flowing back into the boiler. The most common cause is the flap becoming physically stuck due to a build-up of debris or the fan failing to generate enough pressure to push it open.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like S.42: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.