What the manual says
Manufacturer manualBurner ignited (hot water operation)
From this model's manual
Verified against the Vaillant Turbomax Plus 824 828e installation & service manual, page 38.
What causes this fault?
This is a normal operational status and does not indicate a breakdown or a malfunction. It occurs when the boiler has successfully confirmed the presence of a flame and is currently burning gas to heat your home or water. You will see this code every time the boiler starts up correctly and begins its heating cycle.
DIY fix possible
This fault may be fixable without an engineer. Check your manual first.
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