Viessmann A8 Fault codes & diagnostics

24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Natural Gas

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
15 High 2 Medium 7 Low

All 24 documented codes

Tap any card for details

0A

Your boiler has detected a problem with the burner and has shut itself down for safety, meaning you will have no heating or hot water.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Gas pressure regulator
0D

Your boiler has detected a sequence error during the ignition process and has shut down as a safety precaution.

High DIY-safe £120-350

What to check first

  1. Press the Reset button on the control panel once.
  2. Check that your gas pre-payment meter (if you have one) has credit.
  3. Ensure the gas supply valve to the boiler is fully open.

Parts commonly replaced

  • Ignition electrode
  • Flame sensing electrode
  • Gas valve
  • Burner control unit
1A, 1B

Your boiler's burner has shut down because it isn't receiving enough air or fuel to ignite safely, meaning you will have no heating or hot water until it is fixed.

High Engineer only £120-£350

Parts commonly replaced

  • Ignition electrodes
  • Flame rectification probe
  • Gas valve
  • Air pressure switch
1F

Your boiler's burner has stopped working correctly because it is failing to receive enough fuel or cannot successfully ignite.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • lonisation electrode
  • Ignition leads
  • Control PCB
02

Your boiler has detected an internal safety issue and has shut itself down to prevent damage or unsafe operation.

High DIY-safe £120-£350

What to check first

  1. Locate the reset button or dial on the boiler control panel
  2. Press or turn to the 'R' position for several seconds to reset the system
  3. Monitor the display to see if the fault returns immediately

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Probe
  • Gas Valve
  • Burner Control Unit
04, 05, 06, 08

Your boiler has detected a sequence error during the ignition process and has shut down for safety to prevent a gas buildup.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Press the reset button or turn the control knob to 'Reset' for 2 seconds
  3. Verify that other gas appliances in your home, like a hob, are working correctly

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Lead
  • Gas Valve
  • Burner Control Unit
07, 09

Your boiler has disabled the burner for safety reasons because it is failing to ignite or detect a flame properly.

High DIY-safe £120-350

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob
  2. Ensure the condensate pipe (outside white plastic pipe) isn't frozen if it is cold outside
  3. Press the Reset button on the control panel once

Parts commonly replaced

  • Ignition electrodes
  • Ionisation probe
  • Gas valve
25

Your boiler is getting too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open
  2. Check that your boiler pressure is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air which may be blocking water flow

Parts commonly replaced

  • Circulation pump
  • Heat exchanger (scaling)
  • Diverter valve
26

Your boiler is stuck in a self-testing loop, which means it cannot start the normal heating process.

High Engineer only £250-£550

Parts commonly replaced

  • Main PCB (Control Board)
  • Relay Module
35

Your boiler has failed to fire up, meaning you likely have no heating or hot water because the system cannot establish a flame.

High Engineer only £150-350

Parts commonly replaced

  • Ignition Electrodes
  • Gas Valve
  • Ignition Lead
  • Burner Control Unit
Showing 11–20 of 24
222-F

Your boiler has detected trapped air inside the system and is currently trying to clear it out to prevent the burner from overheating.

Medium DIY-safe £0-90

What to check first

  1. Wait for the automatic venting program to finish (this usually takes 20 minutes)
  2. Check that your radiators have been bled and no air is trapped in them
  3. Ensure the boiler's water pressure is between 1.0 and 1.5 bar

Parts commonly replaced

  • Automatic air vent
  • Circulation pump
A2

Your boiler has detected that the pump is and not moving water through the system as it should, or there is air trapped inside preventing it from working.

High DIY-safe £180-350

What to check first

  1. Check that all radiator valves are open
  2. Ensure the system pressure is between 1.0 and 1.5 bar
  3. Check that there are no obvious leaks around the pump

Parts commonly replaced

  • Circulation pump
  • Pump motor unit
  • Automatic air vent
A5

Your boiler has detected that the internal pump is either jammed or it is not sensing enough water pressure to circulate safely.

High DIY-safe £120-£350

What to check first

  1. Check that your boiler pressure gauge is between 1.0 and 1.5 bar
  2. If pressure is low, top it up using the filling loop valves
  3. Reset the boiler by turning the control dial or pressing the reset button

Parts commonly replaced

  • Circulation pump
  • Pump capacitor
  • Pressure sensor
All Boilers

Your boiler is struggling to manage its settings automatically and has switched to a basic backup mode to keep your home warm until it can be adjusted.

Medium DIY-safe £90-180

What to check first

  1. Press the Reset button on the control panel
  2. Switch the boiler off at the fused spur, wait 30 seconds, and switch back on
  3. Monitor the display to see if the error code clears after the reboot

Parts commonly replaced

  • Control Unit
  • Main PCB
Viessmann boilers

Your boiler is operating in a manual override or temporary control mode, often meaning it is ignoring external thermostat signals to keep the heating running.

Low DIY-safe £0-120

What to check first

  1. Check your external thermostat or smart controls are turned on and connected
  2. Ensure the boiler control knob is not turned to a test or manual setting
  3. Perform a simple reset by turning the power off and back on at the fused spur

Parts commonly replaced

  • External thermostat
  • Control unit interface
Vitocrossal 200

Your boiler has stopped working because the internal control computer has encountered a critical error or does not recognise its configuration card.

High Engineer only £180-450

Parts commonly replaced

  • Burner Control Unit
  • Coding Card
  • Ignition Electrode
Vitocrossal 300

Your boiler is still providing heat but cannot accurately monitor the temperature of the water flowing into your heating system from a specific secondary pipe.

Low Engineer only £120-220

Parts commonly replaced

  • Low-loss header temperature sensor (NTC)
  • Sensor wiring harness
Vitodens 100-W

Your boiler has stopped heating because the burner has shut down to prevent damage, often due to a communication error between the internal components.

High DIY-safe £100-350

What to check first

  1. Locate the reset button or dial on the front control panel
  2. Perform a manual reset by pressing the reset button for 2-3 seconds
  3. Wait for the boiler to restart and monitor for 15 minutes to see if the central heating engages

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Wiring harness
  • Ignition electrodes
Vitodens 200

Your boiler has shut down because the internal fan which clears waste gases is not spinning at the correct speed.

High Engineer only £280-550

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Burner control unit (PCB)
Vitodens 200-W

Your boiler is continuing to work but cannot accurately measure the water temperature in a specific part of your system, usually meaning your heating might not be as efficient or consistent as usual.

Low Engineer only £120-220

Parts commonly replaced

  • Low-loss header temperature sensor (NTC)
  • Sensor wiring harness
Showing 21–24 of 24
Vitodens 222-F

Your boiler is operating in a manual or forced constant-temperature mode, usually because it has lost its normal external settings or weather sensors.

Low Engineer only £90-250

Parts commonly replaced

  • External temperature sensor
  • Communication cable
  • Control PCB
Vitotronic 050/200-H

Your boiler has automatically activated its frost protection mode because the outside temperature has dropped to freezing point.

Low DIY-safe

What to check first

  1. No action is required as this is a normal safety function to prevent frozen pipes.
  2. Ensure your external condensate pipe is insulated to prevent it from freezing while the boiler runs.
  3. The code will disappear once the outdoor temperature rises above freezing.
Vitotronic 300

Your boiler has switched to a protective mode because the outdoor temperature has dropped to freezing, causing it to run the heating pump continuously to prevent pipes from freezing.

Low DIY-safe

What to check first

  1. Check that your outdoor sensor is not covered by snow or debris
  2. Ensure your thermostat is set to your desired room temperature
  3. Wait for the outdoor temperature to rise above freezing for the notification to clear automatically