High Lockout
F1 on Viessmann Vitodens 333

Your boiler has shut down because it detected that the exhaust gases have become too hot, which is a safety feature to prevent damage or dangerous operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner in fault state - Flue gas temperature limiter has responded

What causes this fault?

This fault occurs when the internal safety sensors detect that the exhaust gases leaving the unit are exceeding safe temperature limits, triggering an immediate shutdown to protect the internal components. The most common reasons are a build-up of limescale or debris inside the heat exchanger that prevents heat from being transferred to the water, or a fault with the temperature sensor itself. It can also be caused by the burner not firing correctly, leading to excessive heat buildup within the casing.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful