High
E03 on Vokera Pinnacle

Your boiler's main control computer is experiencing a serious internal error and has stopped the system to prevent further issues.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal fault (PCB)

From this model's manual
Verified against the Vokera Pinnacle installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board suffers an internal electronic failure or a loss of communication with its connected sensors. It is usually caused by aging electrical components on the circuit board wearing out or, in some cases, a loose connection in the internal wiring harness. Because the 'brain' of the boiler can no longer process safety data, it shuts down the system entirely to prevent accidents.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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