High Lockout
E09 on Vokera Pinnacle

Your boiler's computer control board has developed a serious electronic fault and can no longer manage the system safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve modulation coil fault

What causes this fault?

This fault occurs when the boiler's internal computer experiences a critical electronic failure or loses communication with its sensors. The most common reason is age-related wear on the circuit board's components, though it can also be triggered by a sudden electrical surge or moisture getting onto the control panel.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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