What the manual says
Manufacturer manualInternal fault (PCB)
From this model's manual
Verified against the Vokera Pinnacle installation & service manual, page 26.
What causes this fault?
This fault occurs when the boiler's main control board suffers an internal electronic failure or a loss of communication between components. It is often caused by the natural aging of electrical capacitors or damage from an unexpected power surge in the home's electricity supply.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like E15: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.