High
E44 on Vokera Pinnacle

Your boiler’s main computer brain has developed an internal electrical error and can no longer control the heating system safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal fault (PCB)

From this model's manual
Verified against the Vokera Pinnacle installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board suffers a critical internal electrical failure, meaning it can no longer communicate with the sensors or fire the burner safely. The most common reason is age-related wear on the board's circuitry or a small power surge that has damaged a sensitive component. Because the 'brain' of the boiler is compromised, it shuts down entirely to prevent any unpredictable behavior.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like E44: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful