High Lockout
E60 on Vokera Pinnacle

Your boiler's internal computer has encountered a settings error or a communication glitch between its electronic components.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Parameter anomaly

What causes this fault?

This fault occurs when the boiler's internal computer data becomes corrupted or the various electronic boards stop talking to each other correctly. The most common reason is a power surge or a physical failure of the memory chip on the main circuit board, which prevents the boiler from knowing its own operating instructions.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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