High
08 on Vokera Synergy E

Your boiler has shut down because a safety sensor detected that a internal component has become too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Appears if the burner thermostat has been activated.

From this model's manual
Verified against the Vokera Synergy E installation & service manual, page 53.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when a safety sensor near the burner detects that the internal temperature has exceeded safe limits, causing the boiler to shut down to prevent damage. The most common reason is a build-up of debris or limescale inside the heat exchanger which restricts water flow, but it can also be caused by a faulty sensor or a pump failure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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