High
AL34 on Vokera Unica HE

Your boiler has stopped working because the fan that clears away waste gases is not spinning at the correct speed or its signal isn't being picked up by the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan tacho signal fault

From this model's manual
Verified against the Vokera Unica He installation & service manual, page 28.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer tries to spin the fan but doesn't receive the correct feedback signal to confirm it is moving safely. The most common reason is that the fan motor has physically burnt out or the delicate electronic sensor inside the fan has failed, preventing the boiler from safely venting waste gases. In some cases, it can also be caused by a loose connection or a fault on the main control board failing to process the signal.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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