High Lockout
rE88 on Warmhaus Enerwa / Priwa

Your boiler is struggling to manage the flow of gas correctly and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error in gas line cycle – possible gas valve component error.

What causes this fault?

This fault occurs when the boiler's internal computer detects an inconsistency or failure in the electrical communication with the gas valve. The most common reason is that the valve can no longer open or close accurately to regulate fuel flow, or the main circuit board is unable to send the correct signals to it. To prevent an unsafe combustion situation, the system automatically shuts itself down.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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