High Lockout
E00716 on Worcester Bosch 24/28CDi II RSF

Your boiler has detected an internal issue with the component meant to release trapped air from the system, which may prevent it from heating properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Automatic Air Vent Intermes, Ref. 02.05.010

What causes this fault?

This fault occurs when the automatic air vent fails to stay airtight or becomes blocked by debris and limescale buildup within the heating system. When this component stops functioning, air pockets can become trapped inside the boiler, causing the internal pump to struggle or the system to overheat. The most common reason is age-related wear on the internal float mechanism, which prevents it from purging air effectively.

This fault is more common in autumn when heating systems are turned back on after a long summer break, as stagnant water can cause the internal vent mechanism to seize or stick.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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