Medium
LED 4 flash/second on Worcester Bosch 24si II

Your boiler has detected an issue with the sensor that manages your hot water, meaning you will likely only have heating or very inconsistent water temperatures.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

DHW sensor failure during No DHW function (CH OK)

From this model's manual
Verified against the Worcester Bosch 24si Ii installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal sensor responsible for measuring the temperature of your hot water fails or sends an incorrect signal to the main control board. The most common reason is that the sensor has physically degraded over time or developed a wiring fault, preventing the boiler from knowing how hot the water actually is. As a safety precaution, the boiler will often stop providing hot water to prevent accidental scalding.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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