High Lockout
T2 on Worcester Bosch Greenstar Si Combi / i System

Your boiler is failing a self-test of its internal fan, which is preventing the system from starting up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan test – checking the basic fan

What causes this fault?

This fault occurs when the boiler's control system tries to start the fan but doesn't receive the correct feedback signal telling it the motor is spinning. The most common reason is that the fan motor has physically worn out or its internal electronics have failed, though it can also be caused by loose wiring connections or a fault on the main control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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