High Lockout
F0 on Worcester Bosch Greenstar 25 HE Combi

Your boiler's computer may have encountered a temporary glitch or a more serious internal component failure.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal error.

What causes this fault?

This fault occurs when the boiler's main control board experiences a communication error or an internal electronic failure, preventing it from processing safety checks. It is often caused by a sudden power surge, moisture ingress, or simply the age of the electrical components leading to a system crash. Think of it like a computer freezing; the brain of the boiler can no longer send or receive the signals needed to operate safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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