Your boiler is currently operating exactly as it should and is actively warming up your radiators.
Worcester Bosch Greenstar 4000 Fault codes & diagnostics
103 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
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Each cell = one fault code. Hover to identify.All 103 documented codes
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Your boiler is currently operating normally as it heats water for your taps or shower.
202 Your boiler is perfectly fine and is simply taking a short, scheduled break to save energy after completing a heating cycle.
Your boiler is perfectly fine and is simply taking a short, scheduled break to save energy after completing a heating cycle.
Related codes
203 Your boiler is working perfectly fine and is simply waiting for you to turn on a tap or adjust your heating thermostat.
Your boiler is working perfectly fine and is simply waiting for you to turn on a tap or adjust your heating thermostat.
What to check first
- Check your thermostat or programmer is set to 'on' or 'timed'
- Increase the target temperature on your room thermostat
- Turn on a hot water tap to see if the boiler fires up
204 Your boiler has temporarily paused heating because the water inside it is already hotter than the temperature you have requested.
Your boiler has temporarily paused heating because the water inside it is already hotter than the temperature you have requested.
Parts commonly replaced
- NTC Sensor
- Pump
- PCB
Your boiler is currently running its internal cooling process to safely lower the temperature of its components, which is a normal protective procedure.
214 Your boiler has detected that the internal exhaust fan has failed to start or stopped unexpectedly, so it has safely turned itself off to prevent a buildup of fumes.
Your boiler has detected that the internal exhaust fan has failed to start or stopped unexpectedly, so it has safely turned itself off to prevent a buildup of fumes.
Parts commonly replaced
- Fan assembly
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
224 Your boiler has detected that it is running dangerously hot and has shut itself down to prevent internal damage.
Your boiler has detected that it is running dangerously hot and has shut itself down to prevent internal damage.
Parts commonly replaced
- Heat exchanger
- NTC thermistor
- Circulation pump
- Flue gas thermostat
Related codes
227 Your boiler is trying to start but the flame is failing to light or stay lit, so it has safely shut itself down to prevent a gas build-up.
Your boiler is trying to start but the flame is failing to light or stay lit, so it has safely shut itself down to prevent a gas build-up.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Flame rectification probe
Related codes
228 Your boiler is confused because it detects a flame when it has not actually started one, so it has shut down for your safety.
Your boiler is confused because it detects a flame when it has not actually started one, so it has shut down for your safety.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Flame rectification electrode
- Gas valve
Related codes
232 Your boiler has been turned off by an external device, such as a smart thermostat or a specialized timer, that is currently telling the boiler to stay disabled.
Your boiler has been turned off by an external device, such as a smart thermostat or a specialized timer, that is currently telling the boiler to stay disabled.
What to check first
- Check your smart thermostat or external timer settings to ensure no 'Away' or 'Holiday' mode is active.
- Verify that any external wiring control device is powered on and communicating correctly with the boiler.
- Try power cycling the boiler by turning it off at the fused spur for 60 seconds and turning it back on.
Parts commonly replaced
- External time clock
- Smart thermostat receiver
- Wiring centre
Related codes
233 Your boiler has lost the ability to communicate with its internal control system, meaning it has safely shut itself down to prevent operational errors.
Your boiler has lost the ability to communicate with its internal control system, meaning it has safely shut itself down to prevent operational errors.
Parts commonly replaced
- Control Unit
- PCB
- Coding Plug
Related codes
234 Your boiler has detected an electrical issue with its internal gas supply system, meaning it cannot safely ignite to provide heating or hot water.
Your boiler has detected an electrical issue with its internal gas supply system, meaning it cannot safely ignite to provide heating or hot water.
Parts commonly replaced
- Gas valve
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
235 Your boiler's internal computer chips are failing to communicate correctly because they do not recognise each other as compatible parts.
Your boiler's internal computer chips are failing to communicate correctly because they do not recognise each other as compatible parts.
Parts commonly replaced
- Main Electronic Control Unit (PCB)
- HMI Interface Module
Related codes
237 Your boiler is struggling to detect consistent water flow correctly, preventing it from safely heating your home or water.
Your boiler is struggling to detect consistent water flow correctly, preventing it from safely heating your home or water.
Parts commonly replaced
- Flow sensor
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
238 Your boiler's internal computer is experiencing a critical error and cannot communicate properly to operate your heating or hot water.
Your boiler's internal computer is experiencing a critical error and cannot communicate properly to operate your heating or hot water.
Parts commonly replaced
- Main Control Board (PCB)
242 Your boiler has detected an internal electrical communication error, which means it has safely shut down to prevent further damage.
Your boiler has detected an internal electrical communication error, which means it has safely shut down to prevent further damage.
Parts commonly replaced
- Main printed circuit board (PCB)
- Wiring harness
- Control unit
Related codes
245 Your boiler's internal computer is experiencing a communication error, meaning it has safely shut itself down to prevent potential damage.
Your boiler's internal computer is experiencing a communication error, meaning it has safely shut itself down to prevent potential damage.
Parts commonly replaced
- Main Control Board
- Wiring harness
249 Your boiler's internal computer is experiencing a temporary communication error, causing it to stop operating as a protective measure.
Your boiler's internal computer is experiencing a temporary communication error, causing it to stop operating as a protective measure.
Parts commonly replaced
- Main printed circuit board (PCB)
- Wiring harness
250 Your boiler's internal computer has encountered a critical communication error, meaning it has safely shut itself down to prevent potential damage.
Your boiler's internal computer has encountered a critical communication error, meaning it has safely shut itself down to prevent potential damage.
Parts commonly replaced
- Main printed circuit board (PCB)
- Control unit
Related codes
251 Your boiler’s internal computer is experiencing a software glitch or a communication error that is preventing it from running safely.
Your boiler’s internal computer is experiencing a software glitch or a communication error that is preventing it from running safely.
Parts commonly replaced
- Main control board
- Wiring harness
Related codes
252 Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.
Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Control wiring harness
Related codes
253 Your boiler's computer has encountered an internal error and cannot operate, which means you currently have no heating or hot water.
Your boiler's computer has encountered an internal error and cannot operate, which means you currently have no heating or hot water.
Parts commonly replaced
- Main Control Unit
- Printed Circuit Board (PCB)
Related codes
254 Your boiler has detected an internal electrical problem with its main computing brain, preventing it from operating safely.
Your boiler has detected an internal electrical problem with its main computing brain, preventing it from operating safely.
Parts commonly replaced
- Main Control Unit (PCB)
- Wiring harness
Related codes
258 Your boiler has detected an internal communication error and has safely shut down to prevent potential damage to its electronic components.
Your boiler has detected an internal communication error and has safely shut down to prevent potential damage to its electronic components.
Parts commonly replaced
- Main Control Board
- Wiring Harness
259 Your boiler's internal computer is experiencing a software or communication error and needs to be restarted or investigated by a professional.
Your boiler's internal computer is experiencing a software or communication error and needs to be restarted or investigated by a professional.
Parts commonly replaced
- Main printed circuit board
- Wiring harness
262 Your boiler has detected an internal computer error that is preventing it from starting up correctly.
Your boiler has detected an internal computer error that is preventing it from starting up correctly.
Parts commonly replaced
- Main control board
- Wiring harness
Related codes
263 Your boiler's internal computer has encountered a memory or communication error, which prevents it from operating safely.
Your boiler's internal computer has encountered a memory or communication error, which prevents it from operating safely.
Parts commonly replaced
- Main Control Board (PCB)
- Wiring Harness
Related codes
265 Your boiler is struggling because it is producing more heat than your home or radiators are currently asking for, causing the system to stop temporarily.
Your boiler is struggling because it is producing more heat than your home or radiators are currently asking for, causing the system to stop temporarily.
What to check first
- Check that at least two or three radiator valves (TRVs) are fully open
- Ensure the central heating system is not restricted by closed bypass valves
- Wait for the boiler to automatically restart once the temperature drops
- Perform a simple reset if the code persists
Parts commonly replaced
- NTC Sensor
- Primary Heat Exchanger
- Pump
268 Your boiler has performed an internal self-check on its safety switches and identified a mismatch in the relay system.
Your boiler has performed an internal self-check on its safety switches and identified a mismatch in the relay system.
Parts commonly replaced
- Main printed circuit board (PCB)
Related codes
269 Your boiler is struggling to detect the flame needed to heat your home, so it has safely shut itself down to prevent any issues with gas flow.
Your boiler is struggling to detect the flame needed to heat your home, so it has safely shut itself down to prevent any issues with gas flow.
Parts commonly replaced
- Ionisation electrode
- Ignition lead
- Printed Circuit Board (PCB)
Related codes
273 Your boiler has detected that it cannot safely ignite or maintain its flame, so it has automatically shut down to prevent any risk.
Your boiler has detected that it cannot safely ignite or maintain its flame, so it has automatically shut down to prevent any risk.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Fan assembly
Related codes
281 Your boiler has detected that the internal components responsible for burning fuel and venting gases have stopped working as expected, causing the system to shut down for safety.
Your boiler has detected that the internal components responsible for burning fuel and venting gases have stopped working as expected, causing the system to shut down for safety.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
- Flue sensor
Related codes
Your boiler is currently just in the process of firing up to provide you with heating or hot water; you do not need to take any action.
284 Your boiler is having difficulty managing the internal gas and air supply needed to start a flame, causing it to shut down for safety.
Your boiler is having difficulty managing the internal gas and air supply needed to start a flame, causing it to shut down for safety.
Parts commonly replaced
- Gas valve
- Gas valve harness
Your boiler is perfectly fine and is simply taking a short, programmed break to prevent excessive wear on its parts.
306 Your boiler has detected that the flame is still burning even though it has told the gas supply to shut off.
Your boiler has detected that the flame is still burning even though it has told the gas supply to shut off.
Parts commonly replaced
- Gas valve
- Printed circuit board (PCB)
Related codes
353 Your boiler has identified an internal system fault that requires a professional to safely reset and verify that it is operating correctly.
Your boiler has identified an internal system fault that requires a professional to safely reset and verify that it is operating correctly.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Control Unit
357 Your boiler has detected that the flame is remaining lit even after it has attempted to shut off the gas supply.
Your boiler has detected that the flame is remaining lit even after it has attempted to shut off the gas supply.
Parts commonly replaced
- Gas valve
- Printed Circuit Board (PCB)
Your boiler is briefly running its internal pump to prevent internal parts from sticking while it is not currently in use.
360 Your boiler's internal computer is experiencing a temporary communication error or software glitch that is preventing it from operating correctly.
Your boiler's internal computer is experiencing a temporary communication error or software glitch that is preventing it from operating correctly.
Parts commonly replaced
- Main Control Board
- Wiring Harness
362 Your boiler's computer is having trouble recognising its internal configuration, which is preventing the system from starting up safely.
Your boiler's computer is having trouble recognising its internal configuration, which is preventing the system from starting up safely.
Parts commonly replaced
- Main control board
- Coding plug
Related codes
363 Your boiler's internal computer is experiencing a communication error or technical glitch that is preventing it from operating correctly.
Your boiler's internal computer is experiencing a communication error or technical glitch that is preventing it from operating correctly.
Parts commonly replaced
- Main control unit
- Wiring harness
810 Your boiler is failing to heat your water, which usually points to a sensor or valve issue preventing the hot water mode from activating.
Your boiler is failing to heat your water, which usually points to a sensor or valve issue preventing the hot water mode from activating.
Parts commonly replaced
- Diverter valve
- NTC temperature sensor
Related codes
811 Your boiler has failed to reach the high temperature required to kill potential bacteria in your hot water supply, so it is alerting you that the water may not be safe for certain uses.
Your boiler has failed to reach the high temperature required to kill potential bacteria in your hot water supply, so it is alerting you that the water may not be safe for certain uses.
Parts commonly replaced
- NTC Temperature Sensor
- PCB
1010 Your boiler's electronic control panel is currently unable to send or receive signals, causing the system to stop operating to prevent errors.
Your boiler's electronic control panel is currently unable to send or receive signals, causing the system to stop operating to prevent errors.
Parts commonly replaced
- Control board
- Wiring harness
- External thermostat/programmer
1013 Your boiler has detected that it is running too hot while attempting to fire up and has temporarily shut itself down to prevent damage.
Your boiler has detected that it is running too hot while attempting to fire up and has temporarily shut itself down to prevent damage.
Parts commonly replaced
- NTC temperature sensor
- Heat exchanger
- Printed circuit board
1017 Your boiler has lost the water pressure needed to operate and needs to be topped up to work again.
Your boiler has lost the water pressure needed to operate and needs to be topped up to work again.
What to check first
- Locate the filling link (metal braided hose or plastic key) underneath your boiler.
- Open the valves slowly to allow water into the system until the gauge reads between 1.0 and 1.5 bar.
- Close the valves firmly and check for any dripping water.
Parts commonly replaced
- Filling loop
- Pressure relief valve
- Expansion vessel
Related codes
1018 Your boiler is simply reminding you that it is time for its annual service to ensure it remains safe and runs efficiently.
Your boiler is simply reminding you that it is time for its annual service to ensure it remains safe and runs efficiently.
1019 Your boiler has detected that the water pump is either not communicating properly or is the wrong type for your specific model, which prevents the system from circulating heat effectively.
Your boiler has detected that the water pump is either not communicating properly or is the wrong type for your specific model, which prevents the system from circulating heat effectively.
Parts commonly replaced
- Pump
- PCB
Related codes
1021 Your boiler is struggling to detect the temperature of the water in your hot water tank, which means it may struggle to provide consistent hot water.
Your boiler is struggling to detect the temperature of the water in your hot water tank, which means it may struggle to provide consistent hot water.
Parts commonly replaced
- NTC Cylinder Sensor
- Wiring harness
Related codes
1022 Your boiler has lost the connection to the temperature sensor in your hot water tank, meaning it cannot tell how hot the water is.
Your boiler has lost the connection to the temperature sensor in your hot water tank, meaning it cannot tell how hot the water is.
Parts commonly replaced
- Cylinder NTC sensor
- Wiring harness
Related codes
1023 Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.
Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.
1037 Your boiler has lost the signal from the weather sensor outside, so it is now running using a standard internal backup setting to keep your home warm.
Your boiler has lost the signal from the weather sensor outside, so it is now running using a standard internal backup setting to keep your home warm.
Parts commonly replaced
- Outside temperature sensor
- Wiring loom
1065 Your boiler is currently struggling to correctly measure the water pressure in your heating system, which prevents it from operating safely.
Your boiler is currently struggling to correctly measure the water pressure in your heating system, which prevents it from operating safely.
Parts commonly replaced
- System pressure sensor
- Wiring harness
1068 Your boiler is struggling because it has lost the signal from an external sensor that helps it calculate the right amount of fuel to burn.
Your boiler is struggling because it has lost the signal from an external sensor that helps it calculate the right amount of fuel to burn.
Parts commonly replaced
- Outside temperature sensor
- Lambda probe/Oxygen sensor
1070 Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently.
Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently.
1071 Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently and safely.
Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently and safely.
1072 Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.
Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.
Related codes
1073 Your boiler's temperature sensor is providing an incorrect reading because of a faulty electrical connection, causing the system to stop heating for safety reasons.
Your boiler's temperature sensor is providing an incorrect reading because of a faulty electrical connection, causing the system to stop heating for safety reasons.
Parts commonly replaced
- Flow temperature sensor
- Wiring harness
Related codes
1074 Your boiler has lost the ability to read the temperature of the water inside it, so it has shut down as a precaution to prevent overheating.
Your boiler has lost the ability to read the temperature of the water inside it, so it has shut down as a precaution to prevent overheating.
Parts commonly replaced
- NTC Sensor
- Wiring harness
Related codes
1075 Your boiler has detected a faulty connection to a temperature sensor, which has caused it to shut down for safety reasons.
Your boiler has detected a faulty connection to a temperature sensor, which has caused it to shut down for safety reasons.
Parts commonly replaced
- NTC Temperature Sensor
- Wiring harness
Related codes
1076 Your boiler has lost its connection to the heat sensor, preventing it from knowing how hot it is, so it has stopped working as a safety precaution.
Your boiler has lost its connection to the heat sensor, preventing it from knowing how hot it is, so it has stopped working as a safety precaution.
Parts commonly replaced
- Temperature sensor harness
- NTC sensor
2085 Your boiler's computer has encountered an internal error and cannot operate correctly, so it has shut down as a precaution.
Your boiler's computer has encountered an internal error and cannot operate correctly, so it has shut down as a precaution.
Parts commonly replaced
- Main printed circuit board (PCB)
2908 Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down because it cannot correctly manage its own operations.
Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down because it cannot correctly manage its own operations.
Parts commonly replaced
- Main Control Board
- Wiring Harness
2910 Your boiler is struggling to clear fumes properly, so it has safely shut itself down to prevent carbon monoxide or combustion issues.
Your boiler is struggling to clear fumes properly, so it has safely shut itself down to prevent carbon monoxide or combustion issues.
Parts commonly replaced
- Flue gas temperature sensor
- Fan assembly
- Flue seals
Related codes
2914 Your boiler's computer is having trouble communicating with its internal systems, which has caused it to shut down for safety reasons.
Your boiler's computer is having trouble communicating with its internal systems, which has caused it to shut down for safety reasons.
Parts commonly replaced
- Main printed circuit board (PCB)
- Wiring harness
Related codes
2915 Your boiler's internal computer has detected a fault causing the internal fan to run continuously even when the boiler is not trying to heat your home.
Your boiler's internal computer has detected a fault causing the internal fan to run continuously even when the boiler is not trying to heat your home.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Fan assembly
Related codes
2916 Your boiler has detected that a safety valve which controls gas flow did not close correctly after it finished heating, so it has shut itself down to keep you safe.
Your boiler has detected that a safety valve which controls gas flow did not close correctly after it finished heating, so it has shut itself down to keep you safe.
Parts commonly replaced
- Gas valve
- Printed Circuit Board (PCB)
Related codes
2920 Your boiler is detecting an issue with the ignition process and is shutting down for safety to prevent gas from flowing without a flame.
Your boiler is detecting an issue with the ignition process and is shutting down for safety to prevent gas from flowing without a flame.
Parts commonly replaced
- Ignition electrode
- Flame rectification probe
- Gas valve
- PCB
Related codes
2923 Your boiler has detected an issue with the internal gas supply component and has shut itself down to keep you safe.
Your boiler has detected an issue with the internal gas supply component and has shut itself down to keep you safe.
Parts commonly replaced
- Gas valve
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
2927 Your boiler has attempted to light the flame but cannot detect that it has successfully ignited, so it has shut down as a safety precaution.
Your boiler has attempted to light the flame but cannot detect that it has successfully ignited, so it has shut down as a safety precaution.
Parts commonly replaced
- Ignition electrode
- Flame sensor
- Gas valve
- PCB
Related codes
2928 Your boiler has detected an internal software or communication error that is preventing it from operating safely.
Your boiler has detected an internal software or communication error that is preventing it from operating safely.
Parts commonly replaced
- Main Control Board (PCB)
- Wiring harness
Related codes
2931 Your boiler's computer system has encountered a critical processing error and needs to be restarted or reset by a professional.
Your boiler's computer system has encountered a critical processing error and needs to be restarted or reset by a professional.
Parts commonly replaced
- Main Control Board
- PCB (Printed Circuit Board)
2940 Your boiler has detected that the electrical power supply is dipping below the level required for safe, stable operation, preventing it from firing up.
Your boiler has detected that the electrical power supply is dipping below the level required for safe, stable operation, preventing it from firing up.
Parts commonly replaced
- Printed circuit board (PCB)
- Control unit
- Wiring harness
2946 Your boiler's internal computer chip has identified that the plug-in electronic key is either missing, faulty, or doesn't match the specific model of your boiler.
Your boiler's internal computer chip has identified that the plug-in electronic key is either missing, faulty, or doesn't match the specific model of your boiler.
Parts commonly replaced
- Code plug
- Printed Circuit Board (PCB)
2948 Your boiler is struggling to keep its flame lit during start-up,, likely due to external weather conditions affecting the flue.
Your boiler is struggling to keep its flame lit during start-up,, likely due to external weather conditions affecting the flue.
Parts commonly replaced
- Flue terminal
- Gas valve
- Ignition electrode
Related codes
2949 Your boiler is struggling to keep its flame lit because air or exhaust fumes are being blown back into the system, often due to high winds outside.
Your boiler is struggling to keep its flame lit because air or exhaust fumes are being blown back into the system, often due to high winds outside.
Parts commonly replaced
- Flue terminal
- Gas valve
- Ignition electrode
Related codes
2950 Your boiler has attempted to ignite several times but has failed to detect a flame, causing it to shut down for safety reasons.
Your boiler has attempted to ignite several times but has failed to detect a flame, causing it to shut down for safety reasons.
Parts commonly replaced
- Ignition electrode
- Gas valve
- PCB
Related codes
2951 Your boiler is repeatedly struggling to stay lit and has now shut itself down as a safety precaution while trying to ignite.
Your boiler is repeatedly struggling to stay lit and has now shut itself down as a safety precaution while trying to ignite.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Flame rectification probe
Related codes
2951 V Your boiler is repeatedly failing to keep its internal flame lit, so it has safely shut itself down to prevent gas from building up.
Your boiler is repeatedly failing to keep its internal flame lit, so it has safely shut itself down to prevent gas from building up.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Flame rectification probe
Related codes
2952 Your boiler has detected an internal error while trying to confirm the flame is burning correctly, causing it to shut down for safety.
Your boiler has detected an internal error while trying to confirm the flame is burning correctly, causing it to shut down for safety.
Parts commonly replaced
- Printed circuit board (PCB)
- Ionisation electrode
- Wiring harness
Related codes
2952 V Your boiler has detected an internal error while trying to confirm it is burning fuel correctly, and it has shut down as a safety precaution.
Your boiler has detected an internal error while trying to confirm it is burning fuel correctly, and it has shut down as a safety precaution.
Parts commonly replaced
- Printed Circuit Board (PCB)
- Ionisation Electrode
- Wiring Harness
2957 Your boiler's electronic control system has encountered an internal communication error and has safely shut itself down to prevent further damage.
Your boiler's electronic control system has encountered an internal communication error and has safely shut itself down to prevent further damage.
Parts commonly replaced
- Main Control Board
- Wiring Harness
2957 V Your boiler's internal electronic control system has identified a technical failure that requires an expert to reset or replace the faulty circuit board.
Your boiler's internal electronic control system has identified a technical failure that requires an expert to reset or replace the faulty circuit board.
Parts commonly replaced
- Main Control Board
- Control Unit Wiring Harness
2961 Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not responding or receiving power.
Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not responding or receiving power.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
2961 V Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely exhausting gases, is running correctly.
Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely exhausting gases, is running correctly.
Parts commonly replaced
- Fan assembly
- Wiring harness
- PCB
Related codes
2962 Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not communicating with the control system.
Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not communicating with the control system.
Parts commonly replaced
- Fan assembly
- Wiring harness
- Printed Circuit Board (PCB)
Related codes
2962 V Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely venting combustion gases, is running correctly.
Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely venting combustion gases, is running correctly.
Parts commonly replaced
- Fan assembly
- Printed Circuit Board (PCB)
- Wiring harness
Related codes
2963 Your boiler has detected an issue with its internal temperature sensors, causing it to shut down for safety reasons so it can no longer provide heating or hot water.
Your boiler has detected an issue with its internal temperature sensors, causing it to shut down for safety reasons so it can no longer provide heating or hot water.
Parts commonly replaced
- NTC sensor
- Wiring harness
Related codes
2963 B Your boiler has stopped working because it is unable to accurately read the temperature of the water inside the unit.
Your boiler has stopped working because it is unable to accurately read the temperature of the water inside the unit.
Parts commonly replaced
- Temperature sensor (NTC)
- Wiring harness
Related codes
2964 Your boiler has detected that water is not circulating through it properly, likely due to a blockage or a pump issue, and has safely shut down to prevent damage.
Your boiler has detected that water is not circulating through it properly, likely due to a blockage or a pump issue, and has safely shut down to prevent damage.
Parts commonly replaced
- System filter
- Central heating pump
- Diverter valve cartridge
Related codes
2964 B Your boiler has detected that water is not flowing through its internal heating system quickly enough to operate safely.
Your boiler has detected that water is not flowing through its internal heating system quickly enough to operate safely.
Parts commonly replaced
- Plate-to-plate heat exchanger
- Diverter valve
- Central heating pump
Related codes
2965 Your boiler has detected that the water inside is getting much hotter than it should be and has shut itself down to prevent damage.
Your boiler has detected that the water inside is getting much hotter than it should be and has shut itself down to prevent damage.
Parts commonly replaced
- NTC Sensor
- Primary Heat Exchanger
- Pump
Related codes
2965 B Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.
Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.
Parts commonly replaced
- NTC Temperature Sensor
- Primary Heat Exchanger
- Pump
Related codes
2966 Your boiler is detecting that the water inside is heating up too quickly, which usually means the system is struggling to circulate heat properly.
Your boiler is detecting that the water inside is heating up too quickly, which usually means the system is struggling to circulate heat properly.
Parts commonly replaced
- Circulation pump
- System filter
- Diverter valve
Related codes
2966 B Your boiler is overheating because water is not flowing through it properly, so it has shut down to protect itself from damage.
Your boiler is overheating because water is not flowing through it properly, so it has shut down to protect itself from damage.
Parts commonly replaced
- Central Heating Pump
- Plate Heat Exchanger
- Diverter Valve
Related codes
2967 Your boiler has detected that water isn't flowing through its internal heating system as freely as it should, so it has shut down to prevent parts from overheating.
Your boiler has detected that water isn't flowing through its internal heating system as freely as it should, so it has shut down to prevent parts from overheating.
Parts commonly replaced
- Central heating pump
- Diverter valve
- Heat exchanger
Related codes
2967 B Your boiler has detected that water is heating up unevenly inside the unit, so it has safely shut down to prevent potential damage.
Your boiler has detected that water is heating up unevenly inside the unit, so it has safely shut down to prevent potential damage.
Parts commonly replaced
- NTC Temperature Sensors
- Primary Heat Exchanger
- Central Heating Pump
Related codes
2970 B Your boiler has detected that water is escaping from your central heating system much faster than expected, which is preventing it from running properly.
Your boiler has detected that water is escaping from your central heating system much faster than expected, which is preventing it from running properly.
Parts commonly replaced
- Pressure Relief Valve (PRV)
- Expansion Vessel
- System isolation valves
Related codes
2971 B Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.
Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.
What to check first
- Locate the external filling loop or internal key under the boiler
- Slowly open the valve to let water into the system while watching the pressure gauge
- Close the valve tightly once the needle reaches the green zone, typically between 1.0 and 1.5 bar
Parts commonly replaced
- Filling loop
- Pressure relief valve
- Expansion vessel
Related codes
2972 V Your boiler is struggling because the electricity coming into your home from the mains is weaker than the level required for it to operate safely.
Your boiler is struggling because the electricity coming into your home from the mains is weaker than the level required for it to operate safely.
Parts commonly replaced
- Electrical circuit board (PCB)
- Power supply cable/fuse
3071 – Your boiler is having trouble 'talking' to its wireless thermostat or remote controller, which is preventing it from receiving instructions to turn on your heating or hot water.
Your boiler is having trouble 'talking' to its wireless thermostat or remote controller, which is preventing it from receiving instructions to turn on your heating or hot water.
Parts commonly replaced
- Comfort+ II RF Module
- Interface Control Unit
- PCB