Low
1-Eb on Worcester Bosch Greenstar 8000 Life Combi

Your boiler's internal computer components are having trouble communicating because their software versions do not match.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Software version of the equipment electronics (ancillary version)

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the main control board and the display screen are running on different software versions that cannot talk to each other correctly. It most commonly happens after one of these parts has been replaced during a repair, or if a software update has failed to sync across both components. Essentially, the 'brain' and the 'face' of the boiler are speaking different languages.

DIY fix possible

Press the 'Reset' button on the front display panel and wait for the boiler to restart.Switch the boiler off at the main electrical spur, wait 30 seconds, and switch it back on.Check if any external smart controls or accessories have recently been updated or replaced.

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