What the manual says
Manufacturer manualProgrammer unit version: Software version of the programmer.
What causes this fault?
This fault occurs when there is a software mismatch or a data corruption issue between the boiler's internal computer and the display unit. It typically happens because the two components are unable to 'talk' to each other correctly due to a failing circuit board or a loose communication cable. Effectively, the boiler recognizes that the software version installed isn't compatible with the hardware it is trying to control.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 1-E2: no call-out fees, no surprise bills.
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