High
1025 on Worcester Bosch Greenstar 8000 Style System

Your boiler's internal thermometer that measures the water returning from your radiators has developed a fault and can no longer read the temperature correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Return temp. sensor is faulty

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual, page 78.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the sensor responsible for measuring the water coming back from your radiators fails to send a reliable signal to the boiler's control board. The most common reason is that the internal electrical components of the sensor have worn out or corroded over time, or a wire has become loose or damaged. Because the boiler can no longer verify the water temperature, it shuts down as a safety precaution to prevent overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 1025: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful