High
A-A5 on Worcester Bosch Greenstar 8000 Style System

Your boiler has detected that the water temperature has risen too quickly or reached an unusually high level, causing it to shut down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Actual temperature: Flow temperature at the flow temperature sensor

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when water cannot travel through the boiler’s heat exchanger fast enough to carry the heat away, causing a rapid temperature spike. The most common reasons are a failed internal pump, a blockage caused by sludge or debris in the pipework, or air trapped within the system preventing proper circulation.

This issue often surfaces during the first cold spell of autumn when the heating is turned on after being idle all summer, which can cause internal pump parts to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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