High Lockout
1076 W on Worcester Bosch Greenstar 8000 Life/Style

Your boiler has lost communication with its internal temperature sensor, meaning it cannot monitor heat levels and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No signal from the temperature sensor at the heating block available – replace the temperature sensor, the connecting lead or the control unit

What causes this fault?

This fault occurs when the boiler's brain can no longer detect a signal from the sensor that monitors the heat of the water. The most common reason is that the sensor has physically failed or a wire has come loose, causing the boiler to shut down immediately to prevent overheating. In some cases, a fault within the main control board means it can no longer 'hear' the messages being sent by the sensor.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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