High Lockout
204 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler has sensed that the water temperature has risen above the level it was set to reach, leading it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Current prim. water temp. higher than set val.

What causes this fault?

This fault occurs when the water inside your boiler gets hotter than the temperature you have requested on the control panel. The most common cause is a lack of water flow, which means the heat being produced cannot be carried away into your radiators or hot water cylinder. This is often caused by a failing pump, a blockage in the system, or a buildup of debris inside the main heat exchanger.

This fault is more frequent when the heating is first turned on after summer, as pump components can seize up after long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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