High Lockout
249 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler’s internal computer has encountered a communication error or internal glitch that is preventing it from running properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System fault boiler electronics / basic controller

What causes this fault?

This fault occurs when the boiler's main control board loses its ability to communicate with other internal electronic components. It is typically caused by a data error within the software or a physical failure of the circuitry that manages the boiler's core operations. Think of it as a computer crash where the hardware can no longer process the instructions needed to keep the system running safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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