High Lockout
284 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler is struggling to deliver the correct mix of air and gas required to light the burner safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Opening air/gas ratio control valve/oil solenoid valves

What causes this fault?

This fault occurs when the boiler's internal computer is unable to communicate with or control the valve that regulates the flow of gas into the burner. It signifies a hardware failure where the gas valve remains closed or unresponsive, preventing the boiler from creating a flame to provide heating or hot water. The most common reasons include a faulty electronic control board, a loose wiring connection, or a mechanical failure within the gas valve itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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