High Lockout
2915 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's main internal computer has encountered a memory or communication error, preventing the system from running safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler electr. system fault

What causes this fault?

This fault occurs when the boiler's internal processor or memory chip fails to communicate correctly with the rest of the system. It is usually caused by a hardware failure within the main control board or a sudden electrical surge that has corrupted the board's software. Because the boiler can no longer verify that it is operating safely, it will shut down immediately to prevent any damage.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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