High
2920 V on Worcester Bosch Greenstar 8000 Life & Style

Your boiler has stopped working because it cannot confirm that the flame is properly lit, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Error with the flame monitoring

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer is unable to detect a steady flame during the ignition process or while the burner is running. It is often caused by a dirty or damaged sensing probe that can no longer 'see' the heat, or a communication failure in the wiring that carries this signal to the control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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