High Lockout
2926 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's internal computer has detected a general electrical communication error and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler electr. system fault

What causes this fault?

This fault occurs when the boiler's main control board loses the ability to talk to the internal sensors and components that manage the heating process. It is typically caused by a loose connection in the internal wiring or a critical failure within the printed circuit board itself, which prevents the boiler from safe operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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