Emergency
306 V on Worcester Bosch Greenstar 8000 Life & Style

Your boiler is still detecting a flame even after it has tried to shut off the gas, which is a safety conflict that requires a professional inspection.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame signal after closing the fuel supply – the air/gas ratio control valve might need replacing

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors continue to detect a flame even after the gas supply should have been cut off. The most common reason is a gas valve that has become stuck open or a faulty electrode that is incorrectly reporting a flame to the control board. Because the boiler cannot guarantee it can stop the flow of fuel, it shuts down immediately as a critical safety precaution.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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