Technical description
Actual flow rate turbine (combi only)
What causes this fault?
This fault occurs when the boiler's internal sensor fails to detect water moving through the system even when you turn on a hot tap. It is usually caused by the internal turbine becoming stuck due to debris or limescale buildup, or a loose electrical connection between the sensor and the main control board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →