What the manual says
Manufacturer manualExact technical description from manual
What causes this fault?
This fault occurs when the boiler's main control board can no longer read the small identification chip, known as a code plug, which contains the unit's specific settings. The most common reasons are a loose connection caused by natural vibrations over time or a physical failure of the chip or the circuit board itself.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like b1: no call-out fees, no surprise bills.
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