Emergency
FA on Worcester Bosch Greenstar CDi Compact

Your boiler thinks it still sees a flame even though it has commanded the gas to turn off, which is a safety conflict.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

False flame error (Flame detected after burner stop) or Gas valve EV2 leak test failed

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors continue to detect a flame even after the system has commanded the gas valve to close. This is usually caused by a gas valve that is physically stuck open and leaking fuel, or a faulty control board that is misinterpreting electrical signals from the flame sensor.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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