Medium Warning
Fault 50 121 on Worcester Bosch Greenstar CDi Compact

Your solar heating pump has stopped moving because something is physically blocking it from spinning internally.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Solar pump (SP) sticking due to physical blockage.

What causes this fault?

This fault occurs when the pump responsible for moving heated fluid from your solar panels to your cylinder becomes physically jammed. The most common reason is a buildup of debris within the solar fluid or the fluid itself degrading over time, which creates a sticky residue that prevents the internal parts from spinning. If the pump cannot rotate, the system cannot transfer solar energy to your hot water.

This issue is often more noticeable during the spring and summer months when high solar gain puts the pump under constant demand after periods of winter inactivity.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful