Technical description
Solar pump jammed or air in system / Air in solar thermal system.
What causes this fault?
This fault occurs when the fluid in your solar heating system stops circulating correctly, meaning heat from your roof panels can't reach your water cylinder. The most common reasons are air bubbles trapped in the pipework blocking the flow or the pump itself becoming physically stuck after a period of inactivity.
This fault is frequently seen in early spring or summer when the solar system is first expected to work harder after sitting idle during the darker winter months.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.