Worcester Bosch Greenstar i Fault codes & diagnostics

92 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 24-30 kW 2015-2020 Discontinued

Replaced by: Greenstar 4000

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 60 High 4 Medium 25 Low

All 92 documented codes

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9U 233

Your boiler's internal computer is not communicating correctly with the main control systems, meaning the boiler has safely shut down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • HCM module
  • Main control board
203

Your boiler is currently in a waiting state where it has temporarily paused operation because it has reached the temperature set on your thermostat or controls.

Low DIY-safe

What to check first

  1. Check your room thermostat to ensure the target temperature is set higher than the current room temperature
  2. Ensure your heating timer or programmer is currently set to an 'On' period
  3. If your hot water is also not working, verify that the hot water cylinder thermostat or combi timer settings are active

Related codes

204

Your boiler has temporarily paused heating because the water inside is already hotter than the temperature you have currently set.

Low DIY-safe £90-180

What to check first

  1. Check if your heating or hot water thermostat is turned to a very low setting
  2. Wait 10 to 15 minutes for the water to cool down naturally
  3. If the boiler does not restart on its own after cooling, turn it off at the mains for 30 seconds and switch it back on

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB (Printed Circuit Board)
208

Your boiler is currently set to a special testing mode used by engineers to check its performance, rather than a standard operating fault.

Low DIY-safe

What to check first

  1. Locate the service or test button on the boiler control panel
  2. Press the button once to exit the testing mode
  3. Monitor the display to ensure the code clears and the boiler returns to normal standby
235

Your boiler's internal computer is reporting that a piece of hardware is using software that doesn't match the rest of the unit, preventing it from functioning.

High Engineer only £150-300

Parts commonly replaced

  • HCM (Heatronic Control Module)
Showing 11–20 of 92
268

Your boiler is currently in a manual testing mode that was triggered via the settings menu, meaning it is performing diagnostic checks rather than heating your home as usual.

Low DIY-safe

What to check first

  1. Locate the manual/reset button or menu settings on your boiler control panel
  2. Exit or cancel the 'Component Test' or 'Installation' menu
  3. Restart the boiler to return it to normal operating mode
284

Your boiler is failing to ignite the flame needed to produce heat or hot water because it isn't detecting a successful start-up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

328

Your boiler's computer is having trouble reading the electricity supply coming from your home, which is causing it to lock itself to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

356

Your boiler is struggling because the electricity supply feeding it is weak, uneven, or cutting out momentarily.

Medium Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power cable/fused spur

Related codes

357

Your boiler is simply running a routine 100-second self-cleaning cycle to remove trapped air from the system.

Low DIY-safe

What to check first

  1. Wait for the 100-second countdown to complete automatically.
  2. Do not turn off or reset the boiler during this time.
  3. Check your system pressure once the display returns to normal.
Showing 21–30 of 92
360

Your boiler's computer module does not match the internal controller, meaning the system cannot communicate properly to provide heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • HCM (Heating Control Module)
  • Control board unit
363

Your boiler is struggling to detect that the flame is lit, so it has safely shut itself down to prevent wasting gas.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • PCB

Related codes

A1 281

Your boiler's water pump is struggling to circulate water, which means the system cannot effectively move heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Pump head
  • Wiring harness
A7

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means it cannot provide a consistent supply to your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water NTC sensor
  • Sensor wiring harness

Related codes

A7 808

Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to provide a consistent hot shower or turn the hot water off entirely.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic hot water NTC sensor
A8

Your boiler's internal components are having trouble communicating with the main control board, preventing the system from starting up.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Internal Wiring Harness
  • Display PCB

Related codes

A8 361

Your boiler's internal electronic 'brain' is not communicating correctly with the main control unit, preventing the system from operating.

High Engineer only £150-300

Parts commonly replaced

  • HCM module
  • Control board
AC

Your boiler has lost communication with its external heating controls or room thermostat, meaning it cannot receive signals to turn the heating on or off.

High DIY-safe £100-250

What to check first

  1. Check if the batteries in your room thermostat need replacing
  2. Ensure the thermostat is within range and not obstructed by large metal objects
  3. Reset the boiler to see if it re-establishes a connection with the controls

Parts commonly replaced

  • Room thermostat (TR2)
  • Wiring harness
  • RF Receiver
B1

Your boiler's internal computer brain cannot find its identity chip, which prevents it from operating safely.

High Engineer only £120-£250

Parts commonly replaced

  • Coding Plug
  • Printed Circuit Board (PCB)

Related codes

b7 257

Your boiler's main electronic brain has encountered a serious internal error and can no longer safely operate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Control Board
  • HCM Module
Showing 31–40 of 92
C1 / 264

Your boiler has stopped working because the mechanical fan responsible for pushing out exhaust gases has unexpectedly stopped while the unit was running.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

C4 / 273

Your boiler has detected that its exhaust fan has been running non-stop for the last day, so it has locked itself to prevent potential overheating or damage.

High Engineer only £150-250

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C4 237

Your boiler's computer system has encountered a critical communication error and can no longer safely operate the heating or hot water, requiring professional repair.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Main Control Board
C6

Your boiler's fan is spinning faster than it should, which is preventing the system from safely managing the air and gas flow needed for heating.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Harness wiring
C6 / 215

Your boiler has detected that the internal exhaust fan is spinning faster than it safely should, causing it to automatically shut down to prevent damage.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C6 / 216

Your boiler is struggling to push air through its system properly, which has forced it to shut down to stay safe.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Venturi
  • Wiring harness

Related codes

C7 / 214

Your boiler is unable to start up because the internal component responsible for moving air through the system is failing to engage.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

C7 / 217

Your boiler has stopped working because the mechanical fan that pushes waste gases outside is not spinning as expected.

High Engineer only £180-350

Parts commonly replaced

  • Fan/Flue Fan
  • Printed Circuit Board (PCB)

Related codes

CC 800

Your boiler is struggling to read the outdoor temperature, so it has reverted to a standard internal setting to keep your home warm.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom
CH flow sensor fault

Your boiler's temperature sensor is struggling to communicate with the main control board, which is preventing your heating from operating correctly.

High Engineer only £90-160

Parts commonly replaced

  • CH Flow Temperature Sensor (NTC Thermistor)
  • Wiring harness
  • Main PCB

Related codes

Showing 41–50 of 92
Condensate pump failed

Your boiler has stopped working because the internal pump that removes waste water is not functioning, causing a safety shutdown to prevent a leak.

High Engineer only £140-£240

Parts commonly replaced

  • Condensate Pump Unit
  • Wiring Harness
  • Drainage pipework

Related codes

D4 341

Your boiler is getting too hot too quickly because the water inside isn't circulating properly, causing the system to shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

E0

Your boiler has stopped working because the internal pump responsible for removing waste water has failed or is disconnected.

High Engineer only £140-£260

Parts commonly replaced

  • Condensate pump unit
  • Wiring harness
  • Control board connector

Related codes

E2 / 222

Your boiler has stopped working because a sensor that measures the water temperature is sending a faulty reading, forcing the system to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • NTC Sensor
  • Wiring harness
E2 / 223

Your boiler has lost its connection to the heat sensor, meaning it cannot tell how hot the water is and has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

E2 / 350

Your boiler has stopped working because a sensor that measures the water temperature is reporting an impossible reading, preventing the unit from heating safely.

High Engineer only £120-200

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

E2 / 351

Your boiler has lost its connection to the component that measures the temperature of the water, so it has safely shut itself down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

E9

Your boiler has sensed that the water inside is getting too hot and has shut itself down to prevent damage.

High DIY-safe £90-280

What to check first

  1. Check that your radiator valves are fully open to allow water to circulate.
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the front gauge.
  3. Press the reset button to see if the fault clears after the system cools down.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Heat Exchanger (Flushing)

Related codes

E9 / 276

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • System pump
  • NTC temperature sensor
  • Heat exchanger

Related codes

E9 224

Your boiler has switched itself off because it has detected an unsafe temperature or a blockage in the exhaust flue, preventing it from operating safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • NTC thermistor
  • Flue sensor
  • Primary heat exchanger

Related codes

Showing 51–60 of 92
EA

Your boiler has tried to light several times but cannot detect a flame, meaning it has locked itself out for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas is reaching the property
  2. Check if your gas meter credit has run out or if the semi-solid valve is bumped
  3. If it is freezing outside, check if your white plastic condensate pipe is frozen and defrost it with warm water
  4. Press and hold the 'Reset' button for five seconds

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor
  • Gas Valve
  • PCB

Related codes

EA / 227

Your boiler is trying to start but the flame is failing to establish or stay lit, so it has shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

EA 227

Your boiler is trying to start but the flame is failing to light or stay lit, so it has shut down to keep you safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

EA 229

Your boiler has stopped because it can no longer detect the flame used to heat your water.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

EA 261

Your boiler's main internal computer is failing to communicate properly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Wiring harness

Related codes

EH 258

Your boiler has detected an internal software or electronic communication error that prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0 238

Your boiler is unable to safely control the gas flame, so it has shut itself down to prevent any risk of a gas leak.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Control board
  • Wiring harness

Related codes

F0 239

Your boiler's main computer brain has detected an internal failure and can no longer safely operate, meaning your heating and hot water will not work.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main Control Board

Related codes

F0 242-256

Your boiler's internal computer is failing to communicate correctly, meaning the system cannot safely operate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Control Unit
  • HCM (Heating Control Module)
F0 258

Your boiler has detected an internal electronic failure within its main brain, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main Control Board
Showing 61–70 of 92
F0 262

Your boiler's internal computer is malfunctioning, meaning the system has safely shut down because it cannot correctly manage its heating and hot water functions.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • HCM Module
F0 272

Your boiler's main electronic brain is failing to communicate correctly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Heating Control Module (HCM)
  • Main Control Board
F0 280

Your boiler's internal computer has encountered a critical error preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
F0 290

Your boiler's internal computer is experiencing a data processing error that prevents it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
F1 259

Your boiler's electronic brain has encountered a serious internal error and can no longer communicate with the rest of the unit, meaning it has shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Main Control Unit

Related codes

F1 263

Your boiler has detected a critical failure in its internal electronic brain, meaning it has safely shut itself down and cannot operate until the hardware is repaired.

High Engineer only £250-450

Parts commonly replaced

  • Control Board
  • HCM Module
F7

Your boiler thinks a flame is still burning even after it has been told to turn off, which is a safety conflict that stops the system from running.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F7 228

Your boiler has detected an unexpected signal that suggests it might not be safely detecting when the flame is actually on or off, so it has locked itself out to prevent a potential hazard.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Printed Circuit Board (PCB)
  • Ignition lead

Related codes

FA / 306

Your boiler has detected that a flame is present even though it has commanded the gas supply to shut off, which indicates a safety-related internal fault.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

FA 306

Your boiler has detected that a flame is present even after it has attempted to shut off the gas supply, which is a safety concern that prevents it from restarting.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

Showing 71–80 of 92
Fd

Your boiler has stopped because the reset button was held down for too long or pressed by mistake, causing a minor software confusion.

Low DIY-safe

What to check first

  1. Press the reset button briefly (less than one second).
  2. Wait for the display to clear and the boiler to restart.
  3. Ensure no other fault codes are appearing once the 'Fd' clears.

Related codes

Fd / 231

Your boiler has lost power while it was already trying to fix a separate error, so it is stuck in a confused state.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control module

Related codes

Flame detected after gas

Your boiler thinks it can still see a flame even though it has told the gas to turn off, which is causing it to shut down for safety.

High Engineer only £150-450

Parts commonly replaced

  • Gas valve
  • Control board (PCB)
  • Ionisation electrode

Related codes

H03

Your boiler is simply reminding you that it is time for its annual safety service to ensure it continues running efficiently and safely.

Low Engineer only £90-140
H08

Your boiler has reached its programmed service interval and is kindly reminding you that it is time for a routine professional safety check.

Low Engineer only £90-130
H09

Your boiler has lost its connection to the water pump that circulates heat around your home, meaning it cannot safely provide heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

H11

Your boiler is struggling to accurately measure the temperature of your hot water, which means it may be unable to heat it correctly for your taps.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
H13

Your boiler is simply reminding you that it is time for its annual safety service, as set by the installer, rather than indicating a mechanical breakdown.

Low Engineer only £90-140
h13/H13

Your boiler is simply reminding you that its annual service is now due to keep it running safely and efficiently.

Low Engineer only £90-140
Showing 81–90 of 92
H29

Your boiler has lost communication with the weather sensor outside your home, meaning it cannot automatically adjust its temperature based on outdoor conditions.

Low Engineer only £100-200

Parts commonly replaced

  • Outdoor weather sensor
  • Wiring harness
II -

Your boiler is performing a routine initial safety check to fill its internal drainage system after the power was recently switched off.

Low DIY-safe

What to check first

  1. Wait for 15 minutes for the cycle to complete automatically
  2. Ensure your heating or hot water controls are set to 'on'
  3. The code will disappear and be replaced by the temperature once finished

Related codes

internal error

Your boiler's internal computer brain is having trouble communicating with its power supply, preventing the system from starting up.

High Engineer only £250-550

Parts commonly replaced

  • Main PCB (Control Board)
  • Transformer
  • Wiring Harness
No code displayed

Your boiler has likely overheated because the gases exiting the system are too hot, causing a safety sensor to automatically shut it down.

High Engineer only £120-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Main PCB

Related codes

No functions

Your boiler has lost all power and the display is completely blank because of an internal electrical failure.

High Engineer only £150-£450

Parts commonly replaced

  • S11 Fuse
  • Internal Transformer
  • Printed Circuit Board (PCB)

Related codes

Noisy Ignition

Your boiler is making a loud banging or vibrating sound when it first tries to light, which usually means the gas and air isn't igniting smoothly.

High Engineer only £120-350

Parts commonly replaced

  • Spark electrodes
  • Ignition leads
  • Gas valve
  • Burner seals

Related codes

P1, P2, P3, P4...

Your boiler is struggling to start up its internal computer system and may have a blown fuse or a faulty control circuit.

High Engineer only £120-£450

Parts commonly replaced

  • 3.15 Amp Fuse (S12)
  • Printed Circuit Board (PCB)
Poor performance / noises

Your boiler is struggling to breathe or burn gas correctly, which is causing unusual sounds and preventing it from heating your home efficiently.

High Engineer only £150-450

Parts commonly replaced

  • Fan
  • Gas Valve
  • Air-Pressure Switch
  • Main Heat Exchanger

Related codes

Safety overheat device tripped

Your boiler has sensed that the water inside has become dangerously hot and has shut itself down as a safety precaution.

High DIY-safe £120-450

What to check first

  1. Check that your radiator valves are open to allow water to circulate
  2. Ensure the system pressure gauge is between 1 and 1.5 bar
  3. Try to reset the boiler using the reset button on the front panel

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Main Heat Exchanger
  • PCB

Related codes

t -

Your boiler is simply reheating its internal hot water tank because the power was recently turned off and then back on.

Low DIY-safe

What to check first

  1. Wait approximately 15 to 30 minutes for the boiler to finish the reheating cycle.
  2. Check that your heating and hot water controls are set to their normal positions.
  3. If the code persists for over an hour, try restarting the boiler using the reset button.
Showing 91–92 of 92
Tank overheat

Your hot water tank has reached an unsafely high temperature, and the boiler has shut down to prevent damage or scalding.

High Engineer only £90-180

Parts commonly replaced

  • NTC Cylinder Sensor
  • Wiring Harness
  • Diverter Valve

Related codes

Terminals 8-9

Your boiler has lost the vital communication link with its external controls or safety thermostat, meaning it cannot receive the signal to turn on.

High Engineer only £90-180

Parts commonly replaced

  • External Thermostat
  • Wiring Loom
  • Link Wire
  • Printed Circuit Board (PCB)

Related codes