Worcester Bosch Greenstar System Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 12 High 1 Medium 2 Low

All 17 documented codes

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A7

Your boiler has lost the ability to accurately measure the temperature of your hot water, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

A8

Your boiler has lost the ability for its internal parts to 'talk' to each other, meaning it has safely shut down until the connection is restored.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

AC

Your boiler's electronic control system is failing to communicate with a key internal part, which is currently preventing the unit from operating safely.

High Engineer only £150-350

Parts commonly replaced

  • Main electronic control unit (PCB)
  • Communication harness

Related codes

B1

Your boiler's internal computer is struggling to recognise its own configuration data, which is preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

C1

Your boiler is struggling to breathe properly because its internal ventilation fan is not spinning fast enough to clear fumes safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

C4

Your boiler's internal fan is stuck in the 'on' position and will not turn off, which is preventing the boiler from starting your heating or hot water correctly.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C6

Your boiler has detected that the internal fan is spinning faster than it should, so it has safely shut itself down to prevent any issues.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

CA

Your boiler has detected that water is flowing through your heating system faster than the pump can safely manage.

Medium Engineer only £120-250

Parts commonly replaced

  • Flow sensor
  • Pump
  • Printed Circuit Board

Related codes

d3

Your boiler has stopped working because a safety connection required to allow the heating to start is currently broken or missing.

High Engineer only £120-250

Parts commonly replaced

  • External heating control wiring
  • High limit thermostat
  • PCB link

Related codes

E2

Your boiler's internal thermometer is not sending a proper signal, so the system has shut down its heating and hot water functions to avoid overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E9

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • Overheat thermostat
  • Pump
  • Heat exchanger

Related codes

EA

Your boiler is trying to start but the flame is failing to ignite or stay lit, so it has shut down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • Printed Circuit Board

Related codes

F0

Your boiler's computer system has encountered an internal error that is preventing it from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F7

Your boiler has detected a flame signal when it is not supposed to be running, which is a safety mechanism to prevent potential gas buildup.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FA

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off, which is a significant safety precaution.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

Fd

Your boiler is simply indicating that the reset button was pressed when there wasn't an actual fault, so it just needs a moment to restart normally.

Low DIY-safe

What to check first

  1. Switch the boiler off at the mains power supply
  2. Wait for 60 seconds
  3. Switch the power back on to allow the system to perform a self-check