Worcester Bosch Highflow 550 CDi Fault codes & diagnostics

25 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 41 kW 1997-2002 Discontinued
GC Numbers 47-406-9147-406-92

Replaced by: Greenstar Highflow 550 CDi

Download the Worcester Bosch Highflow 550 CDi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 21 High 2 Medium 1 Low

All 25 documented codes

Tap any card for details

6A

Your boiler has failed to light the internal flame needed to heat your water, so it has shut down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

A1

Your boiler is failing to light the internal flame needed to heat your water, so it has safely shut itself down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • PCB

Related codes

A4

Your boiler's hot water sensor is struggling to communicate with the main control board, meaning the system cannot accurately monitor the temperature of your hot water.

Medium Engineer only £110-180

Parts commonly replaced

  • DHW Temperature Sensor (NTC Thermistor)
  • Wiring harness or connector

Related codes

A7

Your boiler has lost the signal from the sensor that monitors your hot water temperature, which means it cannot accurately heat your water.

High Engineer only £150-250

Parts commonly replaced

  • Domestic Hot Water NTC Sensor
  • Wiring harness

Related codes

A8

Your boiler has detected that the internal pump, which pushes heat around your home, is not spinning correctly and the system has shut down to prevent damage.

High Engineer only £200-450

Parts commonly replaced

  • Central heating pump
  • Pump harness/wiring
  • Printed Circuit Board

Related codes

AC

Your boiler has lost communication with one of its internal control units, meaning it cannot properly manage your heating or hot water functions.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Wiring harness
  • Interface module
Ad

Your boiler has lost track of how hot the water stored inside it is, so it has safely stopped heating to prevent it from overheating.

Medium Engineer only £150-250

Parts commonly replaced

  • Hot water cylinder NTC sensor
  • Wiring harness

Related codes

B1

Your boiler's internal computer has lost contact with the specific memory card that tells it how to operate your particular model.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

C1

Your boiler's fan system is failing to confirm that it is moving air correctly, which stops the boiler from firing up to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Differential pressure switch
  • Fan assembly
  • Venting flue pipe

Related codes

d3

Your boiler has detected that the water temperature has risen too high and has temporarily shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

Showing 11–20 of 25
d5

Your boiler is unable to safely drain away the water it creates while running, so it has stopped working to prevent internal flooding.

High Engineer only £150-300

Parts commonly replaced

  • Condensate pump
  • Condensate siphon
  • Float switch

Related codes

d6

Your boiler has detected that the internal water storage tank is overfilling, which forces the system to stop working to prevent internal flooding or water damage.

High Engineer only £180-350

Parts commonly replaced

  • Float switch
  • Inlet valve
  • Pressure relief valve

Related codes

E2

Your boiler has stopped working because it has lost the connection to the sensor that monitors its internal temperature, meaning it cannot safely regulate heat.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E5

Your boiler is currently unable to accurately measure the temperature of the water inside its internal storage tank, which means your hot water supply will not work until this sensor is fixed.

High Engineer only £150-250

Parts commonly replaced

  • Hot water cylinder NTC sensor
  • Wiring harness

Related codes

E9

Your boiler has stopped working because it cannot detect the temperature of the water flowing through the system, likely due to a loose wire or a faulty sensor connection.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

EA

Your boiler is failing to light the internal burner, so it has safely shut itself down to prevent wasting gas.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

F7

Your boiler has detected a flame signal even though it is not supposed to be running, which is a serious safety concern as it suggests the gas valve may not be closing properly.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

FA

Your boiler is struggling to keep the flame lit once it starts, causing it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

Fd

Your boiler's reset button has been held down for too long, causing the control panel to lock out as a safety precaution.

Low DIY-safe

What to check first

  1. Switch off the power to the boiler using the main isolation switch or fuse spur.
  2. Wait for 60 seconds to allow the internal electronics to fully reset.
  3. Switch the power back on and do not touch the reset button unless a specific fault code is displayed.
H1

Your boiler has detected that the internal water storage tank is becoming dangerously hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB
  • Thermostat

Related codes

Showing 21–25 of 25
HC

Your boiler has detected that the internal water storage tank has become too hot and has shut itself down as a safety precaution.

High Engineer only £180-350

Parts commonly replaced

  • NTC tank sensor
  • PCB
  • Tank thermostat

Related codes

P?

Your boiler is unable to safely drain away the water it creates during normal operation, causing it to block its own internal system and switch off.

High Engineer only £150-250

Parts commonly replaced

  • Condensate pump
  • Condensate trap
  • Float switch

Related codes

POINT D

Your boiler is failing to ignite the burner at the required power, meaning it cannot provide heating or hot water.

High Engineer only £150-£350

Parts commonly replaced

  • Gas Valve
  • Control Box
  • Wiring Harness

Related codes

POINT I

Your boiler is struggling to switch between providing heating and hot water, meaning you likely have no hot water available.

High Engineer only £180-350

Parts commonly replaced

  • Diverter Valve Motor
  • Diverter Valve Manifold
  • Wiring Harness

Related codes

Sy

Your boiler is unable to safely drain away excess water produced during operation, which has caused it to stop working to prevent internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Condensate pump
  • Condensate trap
  • Float switch

Related codes