High Lockout
A4 on Worcester Bosch WR325 RSF

Your boiler has detected an issue with the air flow or the internal fan that clears away waste gases.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Domestic pressure test point

What causes this fault?

This fault occurs when the boiler's safety sensors detect that waste gases are not being effectively cleared from the combustion chamber. The most common reason is a failing internal fan or a blockage in the flue pipe, which prevents the system from ensuring it is safe to ignite.

This fault is more common during periods of high winds, as strong gusts can sometimes obstruct the airflow through the flue and trigger a safety shutdown.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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