High Lockout
b1 on Worcester Bosch WR325 RSF

Your boiler has lost its connection to its internal memory chip, meaning it no longer knows its specific configuration settings.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Code plug not detected.

What causes this fault?

This fault occurs when the boiler’s main control board can no longer communicate with a small physical chip that stores its identity and operating instructions. The most common reason is that this component has worked itself loose over time or its electrical internal memory has failed. In some cases, a fault within the main circuit board itself prevents it from reading the data provided by the plug.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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