Worcester Bosch ZB 7 27 HE Fault codes & diagnostics

39 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 27 kW Discontinued

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 24 High 4 Medium 9 Low

All 39 documented codes

Tap any card for details

ECO-button flashes

Your boiler has encountered a minor operational hiccup and needs a simple manual restart to clear the error.

Low DIY-safe

What to check first

  1. Locate the ECO button on the front control panel of your boiler.
  2. Press and hold the ECO button firmly for approximately 5 to 10 seconds.
  3. Release the button and wait for the light to stop flashing, indicating the boiler has reset and is ready to operate.

Related codes

ECO-button flashing

Your boiler has detected a general internal fault and has automatically stopped running to prevent further damage.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition lead
  • Sensor wiring loom

Related codes

2.0

Your boiler is currently in a manual testing mode used by engineers to check its performance rather than a standard fault, meaning it is not operating normally for your home heating.

Medium DIY-safe £80-120

What to check first

  1. Locate the reset or 'service' button on your boiler control panel
  2. Press and hold the service button for several seconds until the display reverts from the number to a standard standby symbol
  3. Once the display shows a normal status, turn on a hot water tap to ensure the boiler returns to standard operation

Related codes

2.2

Your boiler is struggling to circulate water properly because it cannot communicate correctly with its internal water pump.

High DIY-safe £200-450

What to check first

  1. Locate the 'Service' or 'Wrench' button on the control panel
  2. Press and hold the service button until the display returns to the standard temperature output
  3. Turn the power off and back on at the fused spur switch to reset the electronics

Parts commonly replaced

  • Circulation pump
  • Printed Circuit Board (PCB)
  • Wiring harness
2.4

Your boiler is perfectly fine, it is simply pausing for a few minutes between heating cycles to save energy and prevent unnecessary wear.

Low DIY-safe

What to check first

  1. Check that all radiator valves are fully open to allow heat to dissipate
  2. Ensure the room thermostat is turned up higher than the current room temperature
  3. Wait 15-20 minutes for the internal timer to reset and the boiler to restart automatically

Related codes

2.5

Your boiler has detected that the water inside is getting too hot and has temporarily switched itself off to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Heat exchanger

Related codes

2.6

Your boiler is struggling to maintain a consistent temperature because the difference between the target heat set on your programmer and the actual water temperature is too large.

Medium DIY-safe £120-250

What to check first

  1. Turn the temperature control dials fully counter-clockwise and then back to your desired setting
  2. Press and hold the 'Reset' button for five seconds
  3. Switch the main power supply to the boiler off and back on again after 30 seconds

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB

Related codes

5.0

Your boiler is currently set to run at its maximum heating capacity, which is typical during a start-up or testing cycle rather than a permanent fault.

Low DIY-safe £0-80

What to check first

  1. Locate the service buttons on the control panel.
  2. Press and hold the 'Reset' or 'Service' button for a few seconds to exit the test mode.
  3. Switch the boiler off and back on at the fused spur switch to reset the software.

Related codes

5.2

Your boiler's internal computer is reporting an error during its startup process, which prevents it from safely igniting and providing heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

Showing 11–20 of 39
9.3

Your boiler has detected a critical internal electronic failure, meaning it cannot communicate correctly with itself to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main circuit board (PCB)
A1

Your boiler has detected that there is not enough water circulating inside the system, which can cause the pump to overheat and fail.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Expansion vessel

Related codes

A5

Your boiler is having trouble measuring the temperature of the internal hot water storage, which may prevent it from providing hot water correctly.

Medium Engineer only £150-250

Parts commonly replaced

  • Hot water cylinder NTC sensor
  • Wiring harness

Related codes

A7

Your boiler is struggling to accurately measure the temperature of the water it is heating, so it has stopped producing hot water to prevent it from getting too hot.

High Engineer only £120-220

Parts commonly replaced

  • Domestic hot water NTC sensor

Related codes

A8

Your boiler has lost the ability for its internal parts to 'talk' to each other, so it has shut down to prevent errors.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Communication wiring loom

Related codes

AC

Your boiler's electronic control system is failing to communicate with its internal components, causing the system to shut down for safety.

High Engineer only £200-450

Parts commonly replaced

  • Control module
  • PCB
  • Wiring harness

Related codes

Ad

Your boiler has lost its connection to the sensor that measures how hot your stored hot water is, so it may stop heating your hot water cylinder.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

b1

Your boiler's control panel has lost its connection to a crucial internal safety plug, meaning the system cannot communicate properly to function.

High Engineer only £120-250

Parts commonly replaced

  • Keyed plug
  • Wiring harness
  • Printed Circuit Board

Related codes

C1

Your boiler is struggling to push air through its internal system effectively, which stops it from firing up safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue system components

Related codes

C4

Your boiler's fan is stuck running continuously, which means the system cannot correctly regulate itself and has detected a fault in its cooling or venting process.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

Showing 21–30 of 39
C6

Your boiler has detected that the internal fan responsible for venting exhaust gases is spinning faster than it should, so it has safely shut down to prevent potential damage.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

d1

Your boiler has lost communication with one of its internal control modules, causing it to shut down for safety reasons until the connection is restored.

High Engineer only £150-250

Parts commonly replaced

  • Low Voltage Switch Module (LSM)
  • Wiring harness
  • Main Control Board

Related codes

d3

Your boiler has detected a break in its internal safety circuit, meaning it has switched itself off to prevent potential overheating or operational risks.

High Engineer only £120-250

Parts commonly replaced

  • Link wire
  • Overheat thermostat
  • PCB

Related codes

E01

Your boiler has failed to ignite or stay lit, meaning it has temporarily shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

E2

Your boiler's temperature sensor is providing faulty information, causing the system to stop heating for safety reasons.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E9

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to the internal system.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
  • PCB

Related codes

EA

Your boiler is trying to start but the flame is failing to light or stay lit, so it has shut itself off for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

F0

Your boiler has detected a critical internal software or hardware error and has shut itself down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

F7

Your boiler has detected a flame signal when it shouldn't be running, meaning the system is confused about whether it is on or off.

Emergency Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame detection electrode
  • Gas valve

Related codes

FA

Your boiler has detected that a flame is still burning inside even though it has commanded the gas supply to turn off, which is a significant safety concern.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

Showing 31–39 of 39
Fault Condition 11

Your boiler is signalling that it needs you to refer to the basic operation instructions because it is not currently running as expected.

Low DIY-safe

What to check first

  1. Check that your hot water or heating controls are set to 'On'
  2. Ensure the boiler's mode selector dial is turned to the correct position for winter or summer use
  3. Press the reset button briefly to see if the boiler restarts
FC

Your boiler's digital display panel is failing to communicate with the internal control system, meaning the boiler has stopped working because it cannot receive instructions.

High Engineer only £180-350

Parts commonly replaced

  • Text display module
  • Main printed circuit board (PCB)
  • Communication ribbon cable

Related codes

Fd

Your boiler has detected that the reset button was pressed unnecessarily and is simply indicating that no actual fault has occurred.

Low DIY-safe

What to check first

  1. Wait for the boiler to return to its normal standby mode
  2. If the code persists, restart the boiler using the main power switch
  3. Monitor the display to ensure the standard temperature readout returns
P1

Your boiler is failing to begin its start-up process, which means it cannot trigger the ignition to provide you with heating or hot water.

High Engineer only £200-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Fuse
  • Wiring Harness

Related codes

P2

Your boiler is failing to begin its internal ignition process, meaning it cannot provide heating or hot water until a technical fault is cleared.

High Engineer only £150-350

Parts commonly replaced

  • Control PCB
  • Internal fuse
  • Wiring harness

Related codes

P3

Your boiler is failing to begin its start-up process, meaning it cannot ignite to provide you with heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Fuses
  • Wiring Harness

Related codes

r1

Your boiler is currently performing an internal reset to restore its factory service settings, which is a normal process and not an actual error.

Low DIY-safe

What to check first

  1. Ensure the boiler is not currently in a service mode
  2. Wait for the display to cycle through the reset sequence
  3. If the code persists, press the reset button once to return to normal operation