High
P2 on Worcester Bosch Greenstar 25HE

Your boiler's electronic control system has detected a failed safety fuse, meaning it cannot start up or provide heating and hot water until this internal electrical component is replaced.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Please wait, initialisation in progress. 24 V fuse blown.

From this model's manual
Verified against the Worcester Bosch Greenstar 25he installation & service manual, page 104.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This code appears when the boiler is attempting to light the flame but the internal sensors haven't confirmed a successful ignition within the standard timeframe. It is often caused by a weak spark from a worn ignition electrode or a delay in the gas reaching the burner. While the boiler is trying to correct itself, it indicates that the ignition components are likely deteriorating or need cleaning.

This issue is more frequent during the first cold snap of autumn when a boiler that has been idle over summer is suddenly forced to work harder.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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