Common problems guide

The most common Baxi Combi Elite problems

The faults most likely to send a Baxi Combi Elite into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
24 documented codes
6 most common
5 DIY-safe checks
1 engineer needed

The 6 most common faults

01
25 High DIY-safe

Your boiler is struggling because it cannot detect enough water circulating through the system or the pressure level has dropped too low.

What to try first

Check the pressure gauge on the front of the boiler; if it is below 1 bar, locate the filling loopOpen the filling loop valves to allow water into the system until the needle reaches 1.5 barClose the filling loop valves tightly and restart the boiler

Est. cost
£120-250
Parts
Central heating pump, Pressure sensor, Pressure relief valve
Full guide for 25
02
布 neon flashing High DIY-safe

Your boiler has stopped working because water is not circulating correctly through the system to prevent it from overheating.

What to try first

Check that your system pressure is between 1.0 and 1.5 bar on the pressure gaugeEnsure all radiator valves and isolation valves under the boiler are fully openGently bleed your radiators to remove any trapped air that might be blocking flow

Est. cost
£180-350
Parts
Circulating Pump, Primary Flow Switch, Microswitch
Full guide for 布 neon flashing
03
布 & 皿 neons flashing High DIY-safe

Your boiler has reached an unsafe temperature or detected excessive heat in the exhaust, causing it to shut down for safety.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure is between 1.0 and 1.5 barAllow the unit to cool down and attempt a reset by turning the selector knob to 'R' for five seconds

Est. cost
£90-250
Parts
Overheat Thermostat, Flue Thermistor, Central Heating Pump
Full guide for 布 & 皿 neons flashing
04
且 neon flashing High DIY-safe

Your boiler is failing to light properly or stay lit, meaning your heating and hot water will not work until it is reset or repaired.

What to try first

Check if your gas supply is turned on at the meterCheck if other gas appliances like a hob are workingTurn the selector switch to 'R' (Reset) for 5 seconds and then release

Est. cost
£90-280
Parts
Ignition electrode, Flame sensing probe, Gas valve
Full guide for 且 neon flashing
05
Flame Failure (Red Light) ON High DIY-safe

Your boiler has failed to ignite the gas burner, which means it cannot heat your water or radiators.

What to try first

Locate the reset button (usually marked with an 'R' or a flame symbol) and hold for 5 seconds.Check that your gas emergency control valve is in the 'on' position and other gas appliances are working.Ensure your prepaid gas meter has sufficient credit.

Est. cost
£100-£350
Parts
Ignition Electrode, Gas Valve, Flame Sensing Lead
Full guide for Flame Failure (Red Light) ON
06
23 High Engineer

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

Est. cost
£150-250
Parts
Safety Thermostat, Diverter Valve, Central Heating Pump
Full guide for 23

on the Baxi Combi Elite

Central heating pumpPressure sensorPressure relief valveCirculating PumpPrimary Flow SwitchMicroswitch

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Baxi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 24-code list for the Baxi Combi Elite