High
5.iv on Chaffoteaux Sterling FF

Your boiler is struggling to heat your water properly because an internal component inside the flue system is not the correct size for your specific appliance.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Hot water does not operate over temperature range - Incorrect venturi fitted

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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