Technical description
OpenTherm room thermostat connection is defective – your boiler will continue to operation but the thermostat is out of operation
What causes this fault?
This fault occurs when the digital conversation between your boiler and your smart thermostat is interrupted, usually due to a loose wire or a failing electronic component in the control box. The most common reason is a break in the physical communication cable or a software glitch in the thermostat receiver that prevents it from sending instructions to the boiler.
DIY fix possible
Check that your room thermostat has power and functional batteries.Ensure the thermostat bridge or receiver is plugged in and switched on.Inspect the wiring connection between the thermostat wall plate and the boiler for any loose cables.