High
F66 on Ferroli Bluehelix Tech

Your boiler's main control board has detected an internal communication error, meaning it cannot process commands correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

From this model's manual
Verified against the Ferroli Bluehelix Tech installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's central brain, the main control board, experiences an internal electronics failure or loses the ability to talk to its sensors. The most common reason is a hardware malfunction within the PCB itself or a loose connection in the internal wiring harness that prevents data from flowing correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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