What the manual says
Manufacturer manual–
From this model's manual
Verified against the Ferroli Bluehelix Tech installation & service manual, page 44.
What causes this fault?
This fault occurs when the boiler's internal computer experiences a critical communication failure or hardware crash. It is usually caused by an electrical component on the control board wearing out over time or a loose connection in the internal wiring preventing signals from traveling correctly.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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