High
F67 on Ferroli Bluehelix Tech

Your boiler's computer or main control board has experienced a hardware error and cannot communicate with the rest of the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

From this model's manual
Verified against the Ferroli Bluehelix Tech installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer experiences a critical communication failure or hardware crash. It is usually caused by an electrical component on the control board wearing out over time or a loose connection in the internal wiring preventing signals from traveling correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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