Ideal Concord Super Series 4 Fault codes & diagnostics

6 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 15-147 kW 1990-2005 Discontinued
GC Numbers 41-415-4641-415-4741-415-4841-415-4941-415-5041-415-5141-415-5241-415-5341-415-5441-415-5541-415-5641-415-57

Replaced by: Evomax

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
6 High

All 6 documented codes

Tap any card for details

Burner fails to light

Your boiler is failing to light the gas burner and has gone into a safety lockout mode to prevent unburned gas from building up.

High Engineer only £120-350

Parts commonly replaced

  • Ignition Electrode
  • Gas Control Valve
  • Ignition PCB
Lockout light

Your boiler has failed to start because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
Lockout light on

Your boiler has stopped itself for safety because it failed to light or stay running, and it needs to be manually reset.

High DIY-safe £90-250

What to check first

  1. Locate the lockout reset button on the control panel
  2. Press the button or wait 10 seconds and turn the control knob to 'Off' then back to 'On'
  3. Check that your gas supply is active and credit is on the meter

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Thermocouple
Mains light off

Your boiler has lost all electrical power, meaning it cannot provide any heating or hot water until the power supply is restored.

High Engineer only £120-250

Parts commonly replaced

  • External fuse
  • On/off switch
  • Control board
Overheat light on

Your boiler has become too hot and has automatically shut itself down to prevent damage.

High DIY-safe £90-250

What to check first

  1. Wait for the boiler to cool down completely (at least 20 minutes)
  2. Locate the manual reset button, typically found behind the small pull-down door or on the control panel
  3. Press the button firmly to reset the safety trip and wait for the boiler to restart

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor
Safety temperature limiter

Your boiler has switched itself off because the water inside became too hot, likely due to a circulation issue.

High DIY-safe £90-250

What to check first

  1. Locate the manual reset button on the control panel
  2. Firmly push the reset button in to restart the system
  3. Check that all radiator valves are open and the pump is running

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Flow thermistor